Got Questions?

The Yoink Point is rated to BS 1363-2/EV, which means it's tested to handle the long, heavy power draw of an EV. A normal 3-pin socket just isn't built for that kind of workout.

A Yoink Point can deliver up to 13A (≈3kW), but most 'granny chargers' are limited to 10A (≈2.3kW). That's the figure we use for our pricing recommendations.

Yes, so long as you've got your trusty granny charger on hand.

Yep. Perfect for Airbnbs and holiday lets. You set the rate, guests scan, pay and plug in. No more mystery cables through windows or surprise electricity bills.

Pretty much anywhere with a wall and Wi-Fi. We've seen Yoink Points outside cottages, terraces, garages, pubs, driveways, even the odd shed. If guests can park near it, you can Yoink it.

Pretty much anyone with a Wi-Fi signal, and the property owner's permission. Hosts are the obvious ones, but it's not just for Airbnbs. Driveway landlords, pub owners, tenants, managers, even your nan (if she's into side hustles) can all get one.

Yes, so long as the circuit is suitable and RCD-protected. It just needs to be fitted to BS 7671 standards by a competent installer.

Yes, you can add as many as you like. Just log in to your host account, click Add New Device, follow the quick setup, and you'll see all the Yoink Points listed in one place. You can manage them side by side, set rates, and track usage all from the same dashboard.

Just create an account on the host portal, add your Yoink Point, link your bank, and set your rate. Quick and easy.

No drama. The Yoink Point remembers its last state. In free mode it keeps working, during a paid session it runs until the time ends, and with no payment it stays off. Once Wi-Fi is back, everything carries on as normal.

You can report any issues through the host portal or web page, or just drop us an email at info@yoinkpoint.com — we'll sort it out.

No subscriptions, and no 'free trial that suddenly isn't.' Yoink adds a small charge to the guest's session price — around 5p per hour. That covers things like payment processing, maintenance, and keeping the service running smoothly.

Nope. If it's your car on the drive, you can flip it to Free Mode and treat it like any other socket. No commission, no fees, no paying yourself (because that would be daft).

Only for the setup. Hosts use the ESP BLE Provisioning App (IOS and Android) just to get their Wi-Fi set up. After that, hosts and guests manage everything through their web browsers. No constant updates, no cluttered phone screens.

Yes. Your Yoink Point needs a steady Wi-Fi connection to handle payments and let guests start and stop charging. Think of it as the little handshake between your socket and the internet.

First, download the ESP BLE Provisioning app. Open it and choose Provision new device. When prompted, don't scan the QR code, instead tap “I do not have a QR code.” From the list that appears, pick the device name starting with “PROV-”, then select your Wi-Fi network and enter your password. That's it, your Yoink Point should be connected!

Not usually. It depends on the installation, not the Yoink Point itself. In most cases, adding it to an existing safe circuit shouldn't be notifiable, but fitting a new circuit might be. If you're unsure, check with your electrician.

We recommend 60p per hour. The average UK electricity rate is around 26p per unit, and a 3-pin EV charger uses up to 2.3 units an hour. That works out to about 59p of electricity per hour. So 60p/hour covers your costs fairly, and if you want to make a little extra, just set a higher rate.

You're in control. Just set a rate that covers your average cost, or update it whenever your tariff changes. That way you're never out of pocket, and your guests always see a clear, fair price.

Just link your bank account and you're set. When a guest pays to plug in, the money heads straight to you. No chasing, no awkward “can you send it later?” messages.

Payments are almost instant. As soon as they plug in, your balance gets a little boost.

Yes, you'll get a receipt for every charge. You can also view transactions in your dashboard whenever you want to keep track of your earnings.

You'll see every payment recorded in your account, so you can easily track how often guests are paying to charge. We don't log the exact times the socket is in use, or when it's being used in Free Mode.

Yes, you can update your rate whenever you like through your host dashboard, whether you're adjusting for energy prices, seasons, or just feeling generous.

Yes. Just switch your Yoink Point to Free Mode whenever you want. It works like a normal socket, so you can treat friends, family or VIP guests to a free top-up (no fees, no faff).

No. Your existing energy contract stays exactly the same. Yoink simply tracks usage and handles payments on top of it, without changing your tariff or supplier.

In the UK, recovering electricity costs for EV charging is generally permitted; the key is transparency about pricing. With Yoink, guests see exactly what they'll pay upfront before they plug in, so everything stays fair and above board.

Only if you say so. In Free Mode, your Yoink Point works like a regular socket. Switch Free Mode off, and it won't work until a guest pays.

Nope. Just scan the QR and everything runs through your phone's browser. No extra downloads. No faff.

No subscriptions. You scan, charge, and go. Simple as.

No accounts, no apps, no faff. Just a QR code, a quick payment, and you're all set.

Simple: it's pay-per-hour. One hour is the minimum, and there's a 35p minimum spend. On top of the rate set by the owner, there's a small service charge to cover payment processing.

After scanning the QR code, you'll be taken to a secure Stripe checkout. You can pay with debit or credit card, Apple Pay, or Google Pay.

On average, you'll get about 6-10 miles per hour of charging, depending on your car.

Yes. Just press the button on the Yoink Point to pause charging and the timer will pause. When you're ready to continue, plug back in and press the same button to resume. The LED lights will change from green to blue.

Blue means your Yoink Point is connected and ready (or paused), green means it's powered on and charging, and red means the Wi-Fi connection's gone. If it flashes green twice, it's been turned on with no credit or session left.

No, you pay for a set amount of time upfront. You can pause and restart within that window, but once it's paid for, it's yours. If you're heading out and want a bit more charge, you can top up remotely at www.yoinkpoint.com/id/[Yoink Point ID].

No, once you have paid, the time is yours to use or lose. If you leave early, the next driver might get a little bonus charge or it will simply run out on its own.

Yes, you can top up whenever you like. Away from the car? Visit www.yoinkpoint.com/id/[Yoink Point ID] to add more time. Make sure to jot down the ID from the box so you have it handy.

The timer keeps ticking until the session ends, unless you stop it yourself by pausing the socket. Think of it like renting the socket by the hour, it's yours until time's up.

You'll need an internet connection to start your charge, either mobile data or Wi-Fi. If your signal's a bit rubbish, just hop onto the host's Wi-Fi and you're good to go.

If your signal drops mid-payment, it will not go through. Just try again once you are back online or find a spot with better signal.

No problem, your charge will keep going. Once the Yoink Point has received your session details, it knows how long to stay on even if the Wi-Fi cuts out. If the payment has not gone through yet, you will just need to wait for the connection to come back before it can start.

Charging will not start unless the payment has gone through or the Yoink Point is in Free Mode, so you will not lose any money or power. Just try again once the payment is successful.